OMD FWD: 15.02.2023
OMD Worldwide
28 February 2023

This week’s FWD covers the launch of McDonald’s first automated restaurant. Instead of customers placing an order via the mobile app and then collecting food, customers can pick it up at the store’s dedicated Drive Thru Express Lane, where it will be delivered via conveyor belt.

The Franchisee operating the test restaurant has said that “the technology in this restaurant not only allows us to serve our customers in new, innovative ways, it gives our restaurant team the ability to concentrate more on order speed and accuracy, which makes the experience more enjoyable for everyone.”

A McDonald’s spokesperson assured that the streamlined technology does not decrease any human jobs, as the staff focuses on making and packing orders, and the technology focuses on taking orders and delivering.

News:

  • Marketing Dive breaks down takeaways from the Super Bowl ads. Pepsi, Doritos, and Apple Music placed top 10 for social media mentions, and NFL and Amazon ads placed top 5 by sentiment.
  • FRIDA’s robot arm brings DALL-E-style AI art to real-life canvases, allowing the system to have creative freedom over mistakes to adjust to the remainder of the painting accordingly.

Start-up:

  • JéGO strives to make e-mobility more accessible with products designed to help individuals live more sustainably, including EV chargers and portable power stations.

Video of the Week:

  • Omni Digest, our exclusive series with Annalect, explores how Omni, Omnicom’s marketing orchestration platform, supercharges growth for clients.The latest episode features Luke Lambert, OMD USA’s Chief Activation Officer, and Art Schram, Annalect’s Chief Product Officer, as they discuss inventory curation and how within Omni, we can give clients access to the best view of both consumer behaviors and media inventory, paired with the highest level of precision.Click below to watch the episode, and to sign up for future episodes, click here.

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