Tag: Facebook Live

OMD Oasis at CES 2017: I want my own TV – the rise of addressability

What are the three scariest words to a marketeer? Well, according to David Pogue, Tech Critic at Yahoo Finance, at the OMD Oasis at CES last week they are “skip this ad”. The four members of the panel delved deeper into why consumers want to skip ads and their conclusion? It’s all down to relevance (or lack of it).

Bastien Schupp, Vice President Global Marketing Communications at Groupe Renault, explored the notion of relevance further by equating it to the car industry. He explained that, at any one time, 96% of people are not in the market for a vehicle and yet around 90% of communication is attributed to them. He talked about how we need more balance in focusing on the 4% who are actually ‘in the market’ to buy a car by marketing to individuals rather than marketing to the masses. His stark warning?

“More efficient targeting is about relevance. And if we don’t become more relevant we are doomed.” 

Bastien also added that it goes far beyond targeting, it’s also about relevant content too. Simply put? “You can’t just put your TV commercial on digital platforms”. He pointed out that achieving this shift was “a long process” and to ensure this happens “agencies need to transform rapidly”.

Paul Kelly, Chief Partnerships Officer at Awesomeness TV, elaborated further on the topic of relevance. He made a clear distinction between ‘individual relevance’ (something that satisfies the need state at that particular moment in time) and also ‘cultural relevance’ which he said was “an inconvenient truth… purchase decisions are often made on emotion rather than fact”. Kelly insisted that by continuing to chase increasing accountability through all forms of addressable media “we are possibly missing out on cultural relevance”. He cited an example from Honda who had decided to target younger age groups even though they are obviously not in the market for a Honda. The reasoning behind that move? Because if Honda don’t speak to those younger consumers then by the time they get into the market Honda won’t be in their consideration set. He added, “a lot of big brands are missing out on that right now”.

Nikki Mendonça, President at OMD EMEA, interjected and stated that brands need to become more disruptive. She believes that since the economic crisis many clients had become “risk averse” but she had detected more recently that some clients were becoming “more willing to take risks”. In terms of addressable media, she added that “we are only at the beginning” and the main challenges to adoption would be the acceleration of technology, how we use the data and data protection laws. But she made it clear that both advertisers and agencies need to get on board because “no-one is going to stop the addressability train”.

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What followed was a lively debate on the future of live content via the likes of Periscope, Meerkat or Facebook Live. Bastien Schupp believes it’s potential is “hugely overrated”. He conceded that it may offer an interesting opportunity at live sporting events (such as unique viewing at half time during a football match) but for the automotive industry he was much more sceptical: “we could broadcast from a Motor Show but frankly unless we had a flying car then no-one would watch”.

David Pogue disagreed. His assertion was that the power of live video was its authenticity. He offered a personal perspective of taking the unboxing of technology (something we have all witnessed on YouTube) and taking it to a live platform. For example, he had reviewed the Apple Airpots in a 15-minute unveiling last month. Despite the fact that he didn’t think anyone would watch he was astonished that “58,000 people watched me open a box!”. In the following days, the views jumped up into the hundreds of thousands. He went on to say that although it wasn’t necessarily the best quality broadcast the fact that “you can’t edit it and you can’t script it” is one of the main reasons why consumers love it so much.

Paul Kelly had a foot in each camp. He acknowledged that there were limited applications for ‘live’ right now but still felt that we would pivot towards it when we had figured out how best to use it. And that is a challenge for clients, agencies and vendors alike to determine how best to use the platform. What is also true is that the technology will continue to evolve and as such previously undreamed-of applications will inevitably surface. But the key driver of the platform will, as ever, be the consumer themselves. As Kelly put it so succinctly “it depends solely on what the audience wants to see”.


OMD FWD w/c Aug 30th

Businesses will soon be able to message WhatsApp users, as the company plans to give its parent company, Facebook, personal information including users’ phone numbers. WhatsApp’s billion-plus users will be notified of changes to the privacy policy and will be able to opt out within 30 days. Even though WhatsApp has said it won’t use banner ads or allow spam on the platform the ad targeting will be on Facebook’s own platform. The feature has been under testing since WhatsApp dropped its yearly fee service at the start of the year. WhatsApp and Facebook accounts will continue to remain separate and the service will not be merging with one another. However, WhatsApp updated its privacy policy stating “messages you may receive containing marketing could include an offer for something that might interest you”. The company still insists that it does not sell ads when activating the service, linking to a blog post from 18 June 2012 titled “why we don’t sell ads”. Whilst Instagram enjoys revenue from advertising neither WhatsApp nor Facebook Messenger do. However, they have yet to fully leverage its billion-plus user base and the potential is there. As always, share anything you find interesting with #OMDFWD

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OMD FWD w/c July 25th

Pokémon Go continues to top headlines as it expands into Japan and launches the game’s first sponsorship deal. In partnership with Pokémon, McDonald’s has turned 3,000 of their fast food branches into Pokémon Go “gyms”. With further deals in the U.S and Europe expected, it is likely that McDonald’s partnership with Pokémon could be an incredibly lucrative way to drive customers to the chain. In other news from APAC, Uber has announced they have reached their two billionth customer, just sixth months after hitting their first billion. CEO Travis Kalanick has said that 147 Uber rides started at exactly the same second in 16 countries to tie for the record-breaking billionth trip. The largest portion of those rides – 54 – happening in China, an indication of Uber’s growth in this country. With such tremendous growth and innovation being seen from both Pokémon and Uber we look forward to seeing what the next six months holds for these brands. As ever, please share anything you spot with #OMDFWD

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and finally…last one to check-in gets the middle seat


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