In 2013 we learned that 232M people lived outside their country of origin, with each successive generation becoming more multicultural.
Millennials are the most diverse generation in history. Only 59% are Caucasian and 27% have an immigrant background (Deloitte 2015). So it’s no surprise they’re causing a huge shift in attitudes to diversity and inclusivity.
Once, the diversity issue was moral, and brand responses were tokenistic. Now, millennials see it as empowering. They define it by how it relates to a mix of unique experiences, identities, ideas and opinions. They expect brands to reflect this ‘omnicultural’ mind-set in their media and marketing.
80% of parents say they like seeing diverse families in marketing. 41% of millennial parents are more likely to buy products from brands that use diverse family types in their advertising.
In the past, the term inclusivity primarily implied acceptance and tolerance of gender, race and ethnicity. Now, the focus in on using collaborative tools to drive business impact. Multicultural consumers see themselves as part of a new mainstream. They have access to an infinite combination of choices and products to suit their lifestyles and tastes.
There is now a higher value placed on teamwork – millennials value a culture of connectivity. They feel empowered when they believe their employer fosters an inclusive nature.
They love to share their experiences and explore the cultures of others. In doing so, they influence mainstream consumers and expand the multicultural market opportunity. Their increased social media and technology adoption has accelerated this.
Multicultural consumers tend to gravitate to brands, products and activities that reinforce their cultural roots but also allow them to explore new identities.
Millennials are demanding that brands, assets and campaigns are more creative, provocative and challenging. Brands, therefore, need to recognise that inclusivity starts in-house. They need to deviate from accepted story lines around identity, for example.
Brands can go further than just reflecting a broad range of identities in their advertising. There are huge opportunities in constructing a narrative around a ‘no normal’ mindset. Brands are increasingly representing disabled, homosexual and gender fluid consumers in their advertising.
A great example is US bank Wells Fargo’s #WhyIWork campaign. Their ad featuring a lesbian couple learning sign language before adopting a young deaf girl garnered 1.6m views on YouTube.
A year later, Channel 4 launched its ‘Superhumans Wanted’ initiative. It encouraged brands to creative innovative advertising featuring disabled people. The winning ad was shown during the first ad break of the 2016 Paralympic Games in Rio de Janeiro.
Finally, OMD was proud to broker a partnership between QuidCo and LGBT+ publication Attitude earlier this year. Timed to coincide with London Fashion Week, it provided Attitude’s readers with a new way to get the catwalk look for less.
Almost overnight Nintendo’s Pokémon GO (PoGO) has taken augmented reality, a viable technology to create immersive and incredibly desirable customer experiences, from a niche market to a mass.
Pokémon GO is already outstripping Tinder on app installs. It has more daily active users than Twitter with people spending 43 minutes a day on average playing it, having a higher dwell time than WhatsApp, Instagram and Snapchat. Pokémon Go is seeing more than double the industry average retention rate with 7 out of 10 people who downloaded the app returning the next day.
It has already been dubbed ‘a cultural phenomenon’ and a saviour for Nintendo. The demand for Pokémon GO saw Nintendo’s shares surge by a quarter in value on Monday.
The tidal wave of participation has already inspired other businesses to become part of the show.
Entrepreneurs are building new revenue streams. Gamers are offering 1-4 hour ($20 per hour) shifts so the gameplay doesn’t have to stop while you are at work. If you are pressed for time, Pokémon Taxi services are at hand to take you to Pokémon stops and locations. Maybe we will see a UBER-Pokémon Go partnership.
Huge Cafe in Atlanta is across the street from two Pokémon Go ‘PokéStops’. They have paid $49 to buy in-game “coins” that can be traded in for 40 in-game “lures”. These can be ‘attached’ to PokéStops and work as smoke-signals to attract Pokémon and users. Each ‘lure’ works for 30 minutes and attracts rarer and more powerful Pokémon to the area, and in turn gamers.
Here are five reasons why you should start thinking about Pokémon Go brand opportunities:
[ctt template=”1″ link=”39g_7″ via=”yes” ]Total shares of ‘Pokemon Go’ online content rose by 535% in a 4 day period @OMD_EMEA[/ctt]
That means publishers and clients with relevant content have already captured some of the 11 million+ shares from consumers. Considering this looks set to be a consistent source of ongoing traffic, there is a massive opportunity that exists for brands!
[ctt template=”1″ link=”fT8Zr” via=”no” ]#PokémonGo on Facebook shows continuous growth– 21K players have shown interest in events & page likes have increased +131% over the weekend[/ctt]
Have you considered Facebook content around Pokémon to put your brand into the conversation?
[ctt template=”1″ link=”3DiRF” via=”no” ]#PokémonGo opens up a new world of location-based marketing – did you know 10,000+ people are interested in the ‘London massive lure party’? [/ctt]
A quick search on Eventbrite also shows everything from a Pokémon 5k run to bar crawls. The creative potential seems only constrained by our imagination and the time to start thinking about it is now.
[ctt template=”1″ link=”HB6UT” via=”yes” ]#PokémonGo appears to lend itself (if done well) to non-gaming topics like travel, dining and fashion @OMD_EMEA[/ctt]
[ctt template=”1″ link=”9qOAb” via=”no” ]Google Trends monitors a breakout of search queries for ‘Pokemon Go Tips’ rising 140% in the first 24 hours to over 5,000% by the 5th day[/ctt] Could your brand fill the demand / supply content gap with something that speaks to your audience?